The events staff at Riverbanks Zoo and Garden have a little saying; “We’re only as good as our last event!” This helps us to continually raise the bar at our events and allows us to remain one of South Carolina’s most trend-setting venues.
After every private event we send a survey to our valued clients and ask for feedback. Below is a short selection of comments.
“Olivia was amazing and very helpful with the details for our wedding and we loved working with her. Everyone at riverbanks helped make our wedding day even more special.”
– Jasmine, Bride
Full Park Rental, July 2016
“Olivia and Morgan were absolutely wonderful to work with. They usually responded to all of my emails and calls within an hour. When we got there everything we needed was set up. Everyone was blown away by how tasty the food was. I haven't heard a single negative comment about out event.”
– Casey, CMC Steel
Corporate Meeting, June 2016
“I am extremely pleased!!! The feedback I received from the speaker was "all participants had a great time and said the staff was great". I would like to thank Morgan and Olivia...They did an outstanding job in helping me plan this event and making sure they had every detail since I was not going to be at the event. I look forward to hosting future events at the Zoo.”
– Deanne, National Conferencing Inc.
Member Retreat, Feb 2016
“We really enjoyed the event and were impressed with how smoothly everything went. The food was very tasty and the serving line moved fast. Staff were very friendly on-site and very easy to work with throughout the entire process. The Ndoki Lodge is absolutely beautiful and very spacious. I would definitely consider using this venue again for future events. Thanks again for making my experience, as well as the other 150 girls, a pleasant one”.
-Bradlee, Alpha Gamma Delta
Holiday Party, Jan 2016
“We are a small local business and had our holiday party at Ndoki Lodge. The food, service, atmosphere, and presentation exceeded my expectations! Our employees had a wonderful time and raved about the food. We were able to totally enjoy ourselves because everything was taken care of completely that evening. A wonderful evening all around!”
-Kelly, Shealy Environmental Services
Child’s Birthday, Jan 2016
"You guys are fantastic! This was so much more than I was expecting. Great event planning & execution; room set-up and staffing couldn't have been nicer. Everyone loved the Education Dept animal encounter -- kids and adults. Thanks so much for catering to our "special diet" requests. This was one of the few parties where all the kids could eat any of the foods offered."
Holiday Party, Dec 2015
"Our event was incredible. I only hope that we'll be able to use your facilities in the future for other events."
“Our annual family gathering for Christmas was fantastic. Every detail was handled to perfection and this was our first time utilizing the Birdhouse complex. Great location and lots of space for our family to move around and fellowship. Our children had a blast with the zoo keeper's penguin talk and when the children had no more questions, the adults kicked in with lots of questions and observations. Many thanks again to everyone for making this event one to remember.”
- Deloris, Event Planner
Wedding, Nov 2015
“I just wanted to thank you for everything that you did for the wedding! Saturday was awesome... the food was delicious, the day was beautiful and everyone had such a fun time! Nathan and all of the staff were so friendly and helpful! I hope to work with all of you again in the very near future!”
- Robin, Wedding Planner
Staff Retreat, Oct 2015
“We had a great time on Friday. The entire experience from beginning to end was exceptional. We have planned our Christmas party at the Zoo and are looking forward to experiencing another great event.”
- Sharon, Central Electric Power Cooperative, Inc.
Child’s Birthday, Oct 2015
“Birthday party was awesome! The furry animal encounter was amazing and the kids loved it. Hubert is an exceptional guy. He helped keep everything going smoothly. Thanks for a wonderful experience.”
- Alethea, Mother
Wedding, Sept 2015
“The staff at Riverbanks Botanical Garden proved to be invaluable. Morgan, Olivia and Cveta played vital roles in making my daughter's wedding day perfect. The staff were very attentive to all our needs, from the wedding preparation through to the wedding finale. The catering staff are absolutely incredible! Representatives were visible throughout the reception and were even there for the sparkler exit. If anything was requested, Priscilla produced it. Priscilla and the staff helped us pack up everything and even loaded our cars! I would give the staff five stars out of five stars!”
- Alice, Mother of the Bride
Company Picnic, Sept 2015
“Yesterday was a wonderful event. Everyone that I have talked to really enjoyed coming to the Zoo and the food. They stated it was a great way for individuals and family to get together from the Fire Department outside of the department. Again this was a wonderful experience and I see this becoming an annual event for the Lexington County Fire Service."
- Michael, Lexington County Fire Service
Cocktail Party, September 2015
“Olivia was so helpful and the catering was amazing!”
- Holly, Grant Thornton LLP
Awards Luncheon, Aug 2015
“I was very pleased with the quality service and attention to detail provided by the entire staff at Riverbanks Botanical Garden from start to finish. Everyone was very attentive and ensured that all needs of our entire party were met. Our entire organization had nothing, but positive things to say about the venue, the food, and the people. I would recommend the Riverbanks Botanicals Gardens to anyone for an event! :)”
- Candace, Verizon
Training Session, Aug 2015
“Our staff really enjoyed having our training event at the Zoo. For many staff it was their first time to Riverbanks Botanical Garden so having our training at Magnolia Room was perfect and provided them the opportunity to experience one of our State's greatest attractions. Everyone I engaged with from the planning of this event to the wait staff were accommodating and responsive to our needs and requests. The cost of the event was more than we normally spend for a training event, but it was the desire of our organization to provide our hard working team with an experience that would allow them to relax while participating in this training session."
- Elaine, SC Mentor
Family Reunion, Aug 2015
“Wow! That's the best way that we can describe our experience at Riverbanks for our milestone Family Reunion event on August 1, 2015. From beginning to end, you guys have been professional, responsive, flexible and provided top notch customer service. Thank you for helping us find a custom menu that met our budget! Our family was impressed with Ndoki Lodge and the setup provided. We have an irreplaceable family quilt that was accidentally left at the event and your team quickly helped us locate it. On site, David was awesome and attentive - anticipating needs before they arose. Thank you for making this such a memorable family event!”
- Sharon, Zenitra & Keisha
Family Reunion, Jul 2015
“Everything was wonderful and the family thoroughly enjoyed the Ndoki Lodge, the food, the band and of course the zoo! Your staff worked really hard to make sure we had a good time and the servers were very accommodating - the zoo was a big hit! I'm looking forward to working with you again!”
“Please send my thanks to your wonderful staff! They did a great job handling all the rain on the fly and I really appreciate all the work they did. Everyone loved the food as well! Thanks for all your help. We’ll be back in the future!”
- Kate, Wounded Warrior Project
Corporate Meeting, May 2015
“On behalf of the Board of Directors, I would like to thank you for everything you did to make our new term’s first meeting so successful! Thank you for setting up the room as per my sketch! Thank you for the most excellent food service! Special thanks to the young man who was in the kitchen when I arrived at 9:00 this morning and was so nice and helpful!! The food was so delicious!! We were blown away with the presentation, food quality and taste! It exceeded our expectations! I received so many comments from our board members about how good the Soup & Salad Bar was! I thoroughly enjoyed it myself!”